Privacy Policy
Privacy policy overview
This Privacy Policy explains how Roofing Contractors Montreal Team collects, uses, discloses, and safeguards personal information for customers seeking Roofing contractors, roof repair, and roof replacement services. We coordinate and match homeowners with screened independent contractors and independent inspectors; we do not perform the trade work ourselves.
We operate from Montreal, QC and coordinate projects for customers in Montreal, QC, Brossard, QC, Saint-Hubert, QC, Pierrefonds-Roxboro, QC, and Le Sud-Ouest, QC. By using roofingcontractorsmontreal.ca or sharing information with us, you agree to the practices described here.
Information we collect
Information you provide: name, phone number, email, your address, service town, project details (roof age, leaks, photos, materials of interest), preferred timing, and messages you send when you request an estimate or schedule a visit.
Project coordination records: estimates requested, job notes, scheduled site visits, change approvals, and communication logs related to your project.
Technical data: IP address, device and browser information, pages viewed, referral URLs, and general location derived from IP. We collect this through cookies and similar technologies.
Contractor and inspector data: business contact information, licenses or certifications provided to us, insurance proof details shared for verification, and performance/communication notes related to your project.
We do not intentionally collect sensitive government ID numbers or payment card details through our forms. If such data is sent to us in error, we delete or redact it when feasible.
How we use information
- To coordinate your request, including matching you with screened independent contractors and independent inspectors for roofing contractors, roof repair, and roof replacement.
- To prepare and deliver estimates, schedule site visits, and manage project communications from initial request through coordination of completion.
- To verify contractor qualifications relevant to your project (e.g., insurance coverage confirmation and required documentation).
- To provide customer support, address concerns, and maintain service quality.
- For website functionality, analytics, and to improve our services and user experience.
- For legal compliance, fraud prevention, and to enforce our terms.
Sharing and disclosure
Independent contractors and inspectors: We share only the information needed to assess your roof, prepare proposals, schedule work, and coordinate completion. These parties are independent businesses that perform the fieldwork and may contact you to discuss your project.
Service providers: We use trusted vendors for hosting, analytics, site performance, customer relationship management, and communication tools. They process information on our behalf under agreements that limit use to providing their services.
Legal and safety: We may disclose information if required by law, regulation, legal process, or to protect the rights, property, or safety of our users, contractors, or the public.
Business changes: If we undergo a merger, acquisition, or asset transfer, information may be transferred consistent with this Policy.
We do not sell personal information. We also do not allow contractors to use your information for unrelated marketing without your consent.
Cookies and similar technologies
We use cookies, web beacons, and similar tools to operate the site, keep sessions secure, remember preferences, and understand how visitors use our pages.
Types of cookies include: strictly necessary (site operation), performance/analytics (traffic and page insights), and preference cookies (remembering choices).
You can control cookies through your browser settings and, where available, by using analytics opt-outs. Blocking some cookies may impact site functionality.
Data security
We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and least-privilege practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data retention
We keep personal information only as long as needed for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and maintain records of project coordination. When information is no longer required, we take steps to delete or de-identify it.
Your choices and rights
Depending on your location and applicable law (including Quebec and Canada), you may have rights to access, correct, update, restrict, or delete certain personal information, and to withdraw consent to optional uses. You can also manage cookie preferences in your browser and opt out of non-essential marketing communications through provided unsubscribe mechanisms.
If you withdraw consent or request deletion, we may retain limited information as required by law or for legitimate business purposes (e.g., records of coordination activities and compliance).
Communications
When you share a phone number or email with us, you authorize communications related to your request and project (e.g., scheduling, estimate details, coordination updates). Standard message and data rates may apply for SMS. You can stop non-essential messages by following opt-out instructions provided in the message, subject to necessary service and legal notices.
Third-party services and links
Our site may link to third-party websites or services (e.g., map tools, analytics, social platforms). Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information on third-party sites.
International data transfers
We may store or process information in jurisdictions outside Quebec or Canada. When we transfer information, we take steps intended to ensure an appropriate level of protection in accordance with applicable laws.
Local office and scope
Roofing Contractors Montreal Team is the operator of this site and coordinator for matched services. Our office is located at 8562 Blvd Pie-IX, Montreal, QC H1Z 3V1 in Montreal, QC. We facilitate service requests for customers in Montreal, QC, Brossard, QC, Saint-Hubert, QC, Pierrefonds-Roxboro, QC, and Le Sud-Ouest, QC by connecting them with screened independent contractors and independent inspectors. Contractors performing the work are independent businesses that hold their own workmanship warranties and insurance certificates; Roofing Contractors Montreal Team coordinates documentation and communication.
Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13 (or a higher age where required by law). If we learn that we have collected such information, we will delete it.
Updates to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or services. Material changes will be noted by updating the effective date below and posting the revised version on this page.
Effective date: 2026-11-13
Contact Us
If you have questions about this privacy policy, contact Roofing Contractors Montreal Team using the phone number (438) 802-0606 or email us contact@roofingcontractorsmontreal.ca.